At Beard Shop Bangladesh, we aim to provide you with the best delivery service to ensure your products reach you swiftly and securely. Please read through our delivery rules carefully to understand how we manage shipping and handling.
Delivery Locations
– We offer delivery services all over Bangladesh.
Delivery Charges
Inside Dhaka Metro: 60 taka.
Outside Dhaka: 120 taka.
Delivery Time
Inside Dhaka Metro: 1-2 business days.
Outside Dhaka: 2-4 business days.
Cash on Delivery (COD)
– Cash on Delivery is available for all orders within Bangladesh. However, the delivery charge needs to be paid in advance to confirm your order and the rest can be paid to the delivery agent while receiving.
Order Processing
– Orders are processed within a business day and handed over to the delivery partner. You will receive a confirmation SMS once your order has been dispatched.
Scheduled Delivery
– If you wish to schedule your delivery for a specific date, please mention your preferred schedule in the order notes or contact our Customer Service team.
Tracking Your Order
– Once your order is shipped, you will receive a tracking number via SMS so you can track your package online.
Delivery Attempts
– Our delivery partners will make up to three attempts to deliver your package. If delivery is not successful after the third attempt, the package will be returned to us.
Frequently Asked Questions (FAQs)
Q1: How much does delivery cost?
Delivery costs 60 taka inside Dhaka Metro and 120 taka outside Dhaka.
Q2: How long will it take for my order to arrive?
Deliveries inside Dhaka Metro take 1-2 business days, while deliveries outside Dhaka take 2-4 business days.
Q3: Do you offer Cash on Delivery?
Yes, we offer Cash on Delivery for all orders within Bangladesh.
Q4: Can I schedule my delivery?
Yes, you can schedule your delivery by mentioning your preferred date and time in the order notes or by contacting our Customer Service team.
Q5: How can I track my order?
Once your order is shipped, you will receive a tracking number via SMS to track your package online.
Q6: What happens if I’m not available to receive my package?
Our delivery partners will make up to three attempts to deliver your package. If delivery is not successful after the third attempt, the package will be returned to us.
Q7: What should I do if I receive a damaged package?
If you receive a damaged package, please contact our Customer Service team immediately at +8801743000072 for assistance.
Q8: Can I change my delivery address after placing an order?
You can change the delivery address until we dispatch the package by contacting our Customer Service team.
Q9: What are your delivery hours?
Our delivery hours are from 10.00 AM to 6.00 PM, every day.
For any further questions or assistance, please do not hesitate to contact our Customer Service team. Thank you for choosing Beard Shop Bangladesh for your grooming needs!
